Security Policy for Bittive

1. Overview

At Bittive, we prioritize the security and privacy of our clients' data and systems. Our goal is to build and maintain secure software solutions that protect against unauthorized access, data breaches, and other cybersecurity risks. We adhere to industry best practices to ensure all information remains secure and confidential.

2. Purpose

This security policy outlines Bittive’s approach to data security, system protection, and vulnerability disclosure to promote transparency and build trust with clients and security researchers. It also provides an overview of our Vulnerability Disclosure Program.

3. Scope

This policy applies to all Bittive-managed systems, applications, networks, and data. It covers:

  • Data security and privacy
  • System security and integrity
  • Vulnerability reporting and disclosure

4. Data Security and Privacy

  • Confidentiality: Client data is treated as confidential and is stored, processed, and transmitted using secure encryption standards.
  • Access Control: Access to data and systems is restricted to authorized personnel, employing strong authentication and the principle of least privilege.
  • Data Retention: Data is retained only for as long as needed to meet contractual obligations or legal requirements, after which it is securely deleted or anonymized.

5. System Security and Integrity

  • Encryption: Bittive uses industry-standard encryption protocols for data in transit and at rest.
  • Regular Audits: Security audits, vulnerability assessments, and penetration testing are conducted regularly to identify and address potential risks.
  • Patch Management: We ensure timely updates and patches for all software and systems to mitigate vulnerabilities.
  • Incident Response: In the event of a security incident, Bittive follows an incident response plan to contain, resolve, and learn from the event.

6. Vulnerability Disclosure Program

Bittive welcomes responsible vulnerability disclosure to help us improve our security posture. We commit to addressing reported issues promptly and fairly.

Reporting Guidelines

  • Method: Report vulnerabilities to security@bittive.com, including a description of the issue, reproduction steps, and impact.
  • Acknowledgment: Reports are acknowledged within 3 business days, with an initial response provided within 7 business days.
  • Resolution Timeframes: Issues are prioritized based on severity and resolved as quickly as possible.

Safe Harbor

  • Legal Protection: Researchers acting in good faith and following these guidelines will not face legal action.
  • Out-of-Scope Testing: Activities such as DoS attacks and social engineering are not covered by this policy.

Scope of Disclosure

  • In-Scope: Bittive's applications, services, and networks.
  • Out-of-Scope: Systems not directly managed by Bittive.

7. Continuous Improvement

Bittive continually reviews and updates its security practices in response to emerging threats and evolving industry standards.